Terms of Service
These Terms of Service (“Terms”) govern your use of the Big Drip Spirit Wear website (the “Site”) and any purchases made through it. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site.
Use of the Site
You may use the Site only for lawful purposes and in compliance with these Terms. You agree not to interfere with the operation of the Site, attempt to access secure areas without authorization, or use the Site in a way that could harm Big Drip Spirit Wear or other users.
Products and Orders
We strive to provide accurate descriptions and images of our products, but colors, sizing, and designs may vary slightly due to printing and screen display differences. By placing an order, you agree that:
- You are responsible for providing accurate shipping and contact information.
- You understand that all items are made-to-order or printed on demand.
- You agree to pay all charges associated with your purchase, including applicable taxes and shipping fees.
We reserve the right to refuse or cancel orders due to suspected fraud, incorrect pricing, inventory issues, or other business considerations. If your order is canceled, we will notify you using the contact information provided at checkout.
Payment Information
Payments are processed securely through third-party processors. We do not store your credit card information. You authorize our payment partners to charge the payment method you provide for the total purchase amount. If your payment fails, your order will not be processed.
Shipping & Delivery
Shipping times vary based on product type, volume, and carrier conditions. Estimated delivery dates are not guaranteed. Once an order has shipped, responsibility transfers to the carrier. Any delays, lost packages, or damage during transit should be reported to us so we may assist in resolving the issue.
Returns, Exchanges & Order Issues
Because most items are custom printed, returns and exchanges are limited to issues such as:
- Damaged products
- Incorrect items
- Manufacturer defects
If you receive an item with an issue, you must contact us within 14 days of delivery with your order number and photos of the problem. We will evaluate the claim and determine whether a replacement or refund is appropriate.
We do not accept returns for sizing errors, buyer’s remorse, or incorrect information submitted during checkout unless otherwise required by law.
Intellectual Property
All content on the Site—including designs, graphics, logos, text, images, and product concepts—is the property of Big Drip Spirit Wear or our licensors. You may not reproduce, modify, distribute, or use any content without our written permission.
Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect and handle your personal information. By using the Site, you consent to the practices described in that policy.
Limitation of Liability
Your use of the Site is also governed by our Privacy Policy, which explains how we collect and handle your personal information. By using the Site, you consent to the practices described in that policy.
Disclaimer
All products and services are provided “as is” and without warranties of any kind, either express or implied. We do not guarantee that the Site will operate uninterrupted or error-free.
Governing Law
These Terms are governed by the laws of the state of North Carolina, without regard to conflict-of-law principles.
Contact Us
For questions regarding these Terms or to submit a Terms of Service related request, please email support@bigdripedu.com.
Last Updated 11/25/2025